All orders are sent via Australia Post eParcel on an Express delivery service. *excluding orders containing perfumes.
Please allow 1-2 business days for dispatch from our warehouse, and a further 1-2 business days for deliveries to metropolitan areas. For regional areas, please allow 2-4 days for delivery.
Our warehouse team operates during business hours Monday – Friday, excluding weekends and NSW public holidays.
*For domestic orders containing perfume, your order will be sent via Australia Post Road Service. Please allow 2-7 business days for delivery depending on your area.
You will receive an e-mail confirmation once your order has shipped.
How do I change or cancel an order?
If you would like to change or cancel your order, please call +61 2 8208 8821 or Contact Us as soon as possible.
We will make every effort to accommodate your request, however, please keep in mind our system is designed to fulfill orders as quickly as possible. As a result, we cannot cancel or change an order once it has entered the shipping process.
How do I know that my order has been shipped?
You will receive a shipment notification e-mail once your order has shipped. The e-mail will contain the tracking information as well as a link to track your package online.
Please Note: Items in your order might be shipped from different locations. Please check your email for updates on your shipments.