1. COLLECTION OF YOUR PERSONAL INFORMATION
rag & bone Australia collects personal information from our online visitors when they place an order or when they join the Incu mailing list. If an order is placed, rag & bone Australia. holds personal information including your name, email address, phone number/s, shipping and billing address to process and fulfil the order.
Your credit card details will never be held by rag & bone Australia.
In certain circumstances rag & bone Australia may be required to collect and store additional data. Incu will only do this with your consent. These details allow rag & bone Australia to process your order and to let you know the status of your order.
You may refuse to provide us with some or all of your personal information, however this may prevent us from processing your transactions or delivering products to you.
rag & bone Australia may also need to obtain information for authentication or identity checks in the prevention of fraud. These measures are taken for your security.
2. WHAT WE MIGHT USE YOUR PERSONAL INFORMATION FOR
rag & bone Australia will likely use your personal information for the processing of orders, payments and to provide you with a personalised shopping experience.
When you register with rag & bone Australia , you will be asked if you want to “Subscribe” to our mailing or SMS list. If you choose to “Subscribe” for either of these services, the information you provide will allow rag & bone Australia to advise you about new products, special offers and other events or items of interest, from time to time.
rag & bone Australia collates statistical information about site traffic, sales and other commercial information which might be passed on to trusted third parties however these statistics do not include any information which can identify you personally.
We might use your personal information for internal marketing and demographic studies, together with your non-personal data to monitor customer patterns in an effort to consistently improve the rag-bone.au site for a better online shopping experience.
3. SECURITY OF YOUR PERSONAL INFORMATION
rag & bone Australia only collects personally identifiable information to the extent deemed reasonably necessary to serve you, in view of its legitimate business purposes as set out above, and we will do our best to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided.
When you place an order or access your account information, rag & bone Australia uses a Secure Socket Layer (SSL) so your details are encrypted before being sent to us to protect them from unauthorised use.
4. THIRD PARTY
rag & bone Australia recommends reading the policy and disclaimers published by any other organisations before submitting any personal information to them.
5. OTHER INFORMATION WE MIGHT COLLECT
rag & bone Australia might collect non-personal data about your use of rag-bone.au, such as pages visited, times and volume of use of our services as well as traffic data. Traffic data includes all sorts of boring things like logs, details of networks, time of log-on or access, length of sessions and similar systems data and your IP address. The information collected helps Incu to improve its online service to you
6. ACCESSING OR UPDATING YOUR PERSONAL INFORMATION
If personal information maintained by rag & bone Australia is not correct you can easily update it using the “Log In” menu on the home page where your personal information will be made available, in the “My Account” section, for review and you can make any changes there.
7. IN OR OUT
If you would like to Unsubscribe from receiving emails from rag & bone Australia you can do so by clicking the automated Unsubscribe link which is always included at the bottom of every email rag & bone Australia sends or if you would like to be removed from the rag & bone Australia database please contact us via the Contact Form here.
If you would like to Unsubscribe from receiving SMS from rag & bone Australia you can do so by clicking the unsubscribe link in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. For Service support or assistance please use the Contact Form.
8. QUESTIONS & COMPLAINTS
9. CHANGES TO THIS POLICY
We would love to hear from you. If you would like to share something with us please call the rag & bone Australia Customer Care Department on +61 8208 8821 or you might prefer to email us, please use the Contact Form.